Terms and Conditions Policy
This agreement applies to you and Celtic Mink Jewelry. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Services.
Basis Of Order And Acknowledgement
The Contract is subject to these terms and conditions to the exclusion of all other terms and conditions (including any terms and conditions you purport to apply in any Contract). Minimum order quantities may apply at our discretion.
A Contract shall not be effective until we have issued written acknowledgment and acceptance of such Contract (notwithstanding any earlier confirmation of receipt). In our sole discretion, we may decline any purchase order you place. No change or modification of the Contract shall be allowed after acceptance by Us unless accepted in writing by us. If there is any conflict between the prices indicated online and our acknowledgment of the Contract, then the latter shall take precedence.
Products Descriptions And Prices
We do our best to ensure that product information is accurate and up-to-date. However, we do not guarantee that there will be no errors in the products’ description and pricing or that they will always be available if you wish to place an order to purchase them. Also, the colors you see on your screen may depend on your computer system and settings, so we cannot guarantee that your computer will accurately display such colors. We reserve the right to modify the information about Products shown on our Site, including prices, descriptions, and availability. However, such changes will not affect Orders for which you have already received an Order Receipt email.
Handmade and Care Disclaimer
The Product (s) you receive might vary slightly from the product picture due to the nature of your Product (s) being 100% handmade to order. Care for your new Product (s) by a) Storing it in a plastic bag when not being worn, b) Clean with a soft cloth after wearing, and b) Clean in gentle detergent or polish with an appropriate polish made for that material.
Please remember that your Product (s) can be damaged if: a)too much pressure is applied to the jewelry, b) Cleaned with a harsh detergent, c) Polished with the wrong type of polish. Don’t use Tarn-X or similar metal stripping cleaners.
Purchases
To complete a purchase, you must place an order for Products. Then, this Order has to be accepted by us. To place an Order, you will have to select the Products on the Site, select your preferred shipping method and, if you like, other optional services, and finally click on the “CONFIRM” button. We will not accept Orders placed in any way other than as detailed above.
When you place the Order through the Site, you will receive an automated email confirming receipt of your Order. The Order Receipt email contains full details of your Order (such as Order No., product information, prices, shipping address, delivery costs, and others). Please note the Order Receipt email is NOT already an acceptance of your Order.
When we accept your Order, we send you an email confirming that all or parts of the Products have been shipped (“Shipping Confirmation email”). Once you receive the Shipping Confirmation email, your Order has been finally accepted by us. The purchase contract between you and us is concluded about the Products shipped. Such a contract comprises your Order, our Order Receipt, and Shipping Confirmation emails; the current Terms and Conditions shall apply.
When Orders are not accepted
While we always do our best to accept Orders, we could refuse an Order. Suppose we cannot get your Order because the Products are no longer available or because of an error in the price and other information on our Site. We will refund you any money you may have already been charged for such Products. In some instances, for example, if: you provide us with incomplete, incorrect, or fraudulent information regarding your identity, age, payment details, billing information, and shipping address, we discover that there was an error on our Site relating to the Products you ordered, for example as regards the price or description displayed; the Products you ordered are unfortunately out of stock or no longer available; We have reasonable grounds to believe that you intend to resell the Products. If we cannot accept your Order, we will contact you by email as soon as possible, but in any case, no later than 30 days from the date of your Order. Delivery And Acceptance
Unless agreed otherwise by us in writing or expressly stated to you: (a) we will arrange for USPS or UPS to transport the Product at your risk and cost, and delivery will occur when the Product is made available to USPS or UPS at our premises. Delivery dates are only estimates and are subject to USPS’s or UPS’s Terms and Conditions. We will not be liable for any loss (including loss of profit), costs, damages, charges, or expenses caused directly or indirectly by any delay in the delivery of the Product, nor will any delay entitle you to terminate or rescind the Contract.
Suppose you do not take delivery of the Product for any reason, or USPS or UPS cannot deliver the Product on the estimated delivery dates because you have not provided appropriate instructions or have not paid those delivery costs in advance. In that case, such Product will be deemed delivered, and risk shall pass to you. We may, at our option, store such Product until actual delivery, at which point you will be liable for all related costs and expenses (including without limitation storage and insurance). You shall promptly notify USPS of any damage to, loss from, or non-receipt of any Product. We shall not be liable for any such damage, loss, or non-receipt.
We may, at our option, make partial shipments of the Product, in which case each delivery shall constitute a separate contract. Failure by us to deliver any of the loads under these terms and conditions or any claim by you in respect of any one or more shipments shall not entitle you to terminate the whole Contract or refuse to accept subsequent shipments. Instead, you shall bear any early delivery.
You will be deemed to have accepted the Product as being under the Contract, we shall have no liability for any defect and failure, and you shall be bound to pay the price unless: (a) within fifteen (15) days of the date of delivery of the Product, you notify us in writing of any defect apparent upon inspection of the Product to conform with the Contract; or (b) you notify us in writing of any failure of the Product to conform to the Contract within a reasonable time where the defect and failure would not be so apparent within fifteen (15) days of the date of delivery.
Passing Of Risk And Title
The risk in the Product shall pass to you on delivery as set forth herein. The full legal, beneficial and equitable title to the Product shall remain vested in us (even though they have been delivered and risk has passed to you) until we give written notice to you to pass legal and beneficial ownership of the Product to you or, if earlier: we have received (a) payment in full, in cash or cleared funds, for all the Product; and (b) all other money payable by you to us on any other account or under the Contract or any other contract or Order has been received by us. Our rights and remedies herein are in addition to and shall not prejudice, limit, or restrict any of our other rights or remedies under the Contract or in law or equity. We shall be entitled to maintain an action against you for the Product’s price, notwithstanding that legal, equitable, and beneficial title to and property in the Product has not passed to you.
Warranty
We warrant that the Product furnished hereunder shall be free from material and artistry defects at delivery. You shall submit to us reasonable written details establishing a breach of the warranty above. Unless agreed otherwise by us in writing, our liability for the failure of any Product to comply with the preceding shall be limited to replacing or repairing that Product found. We shall pay all proper return packaging and transportation costs of a valid claim. If requested by us, you shall promptly deliver any product that has been replaced.
We shall not be liable for a breach of the warranty in any of the following circumstances: (i) the Product has been modified, altered, used in its intended purpose or misuse or neglect; (ii) the Product has not been used following our instructions; (iii) normal wear and tear, willful or accidental damage; (iv) Product with stated shelf life or “use by” date, if such shelf life has expired or “use by” date has passed; (vii) the price for the Product, or any other goods or services supplied by us or our affiliates, has not been received in full.
Minor deviations from specifications that do not affect the Product’s performance shall not be deemed to constitute defects in materials or artistry or a failure to comply with the specifications referred to.
Exclusion And Limitation Of Liability
These terms and conditions set out our entire liability (including any liability for the acts or omissions of our sub-contractors) regarding the Product supplied by us and any representation, statement, or tortious act or omission, including negligence arising under or in connection with the Contract. Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury caused by our negligence, fraudulent misrepresentation, or any liability that cannot legally be excluded or limited.
In no event shall we be liable for: (1) any loss of anticipated profits; (2) any loss of actual profits (direct or indirect); (3) any loss of anticipated savings; (4) any loss of business or revenue; (5) any economic loss of whatever nature; (6) any indirect, special or consequential loss or damage, or punitive or exemplary damages, howsoever caused; (7) any loss arising as a result of any third party bringing a claim of any nature whatsoever; and (8) any loss resulting from use, application of or results obtained from any software incorporated into the Product.
We shall not be liable for any such loss whether or not any such loss or damage was foreseen, direct, foreseeable, known, or otherwise. our total aggregate liability arising out of or in connection with the performance or contemplated performance of the Contract whether for negligence or breach of Contract or any cause whatsoever shall in no event exceed the price paid by you for the Product giving rise to your claim.
To the extent permitted by law, the period in which any claim arising out of or related to the Contract must be brought is limited to one year from the date that such claim or cause of action is discovered or should have been discovered with the exercise of due diligence. No lawsuit may be brought after the expiry of this agreed limitation period.
We shall not breach the Contract or otherwise be liable to you for any delay or failure in shipment or delivery of the Product or any other delay or failure to perform our obligations under the Contract due to the CoVID-19 pandemic.
Every effort has been made to ensure that these terms and conditions adhere strictly to the relevant legal provisions. However, suppose any of these terms are found to be unlawful, invalid, or otherwise unenforceable. In that case, that term is deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular time is illegal.
Returns
While we are confident that you will love our Products, we understand if you do not find them suitable for you, and because of that, we offer a 30-day no questions asked return policy. Please ensure all returns are returned in a resellable condition to ensure they are accepted. If a return is deemed to not be in a resellable condition, your return will be rejected and can be sent back to you. Personalized and customized goods are exempt from being returned unless the product arrives defective. We are unable to refund return postage unless the Product is deemed faulty. If you need to return your purchase, please email us your order name and number and why you would like to return your purchase. We will then ask a few mandatory questions regarding your returned item(s) to avoid people taking advantage of our system. We have sent you a return shipping label with your invoice. You must attach it to your original packaging before dropping it off at a post office. If shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Damaged or Faulty Items
In the unlikely event that you have received a damaged item, please fill out a returns request, including as much information as possible about the fault you have discovered, so we can thoroughly investigate the issue for you. As part of this process, we may ask for a photo of the defect or damage to assess the best action. We may offer a repair or exchange for your faulty item(s), refunds for defective items will be given at our discretion.
Please note that we do not cover damage or faults caused by neglect, misuse, or normal wear and tear. However, if you do damage one of your items, we may be able to repair it for you or suggest a solution, so please do not hesitate to get in touch with us.
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed. In addition, a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
Late or missing refunds
If you haven’t received a refund, first recheck your bank account. Then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all this and still have not received your refund, don’t hesitate to contact us at help@celticminkjewelry.com.
Chargebacks
You agree to contact Celtic Mink Jewelry before raising a request for a chargeback or any dispute with your bank or card issuer concerning any Transaction. If you make a card payment through Celtic Mink Jewelry and later dispute a legitimate charge by raising a chargeback without merit or legitimate reason (as determined at our sole discretion), whether fraudulently or otherwise, then we reserve the right to block you by providing compelling evidence to refute your invalid chargeback request and or pursue legal action as the case may be.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, household, or Order at our sole discretion. These restrictions may include orders placed by or under the same customer account or credit card and charges using the same billing and shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email and billing address/phone number provided when the Order was made. In our sole judgment, wIn addition, we reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. In addition, you agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
Privacy
For applicable data protection legislation, Celtic Mink Jewelry will process any personal data you have provided to it following Privacy Policy available on the Celtic Mink Jewelry website or request from Celtic Mink Jewelry.
You agree that if you have provided Celtic Mink Jewelry with personal data relating to a third party, (1) you have in place all necessary, appropriate consents and notices to enable the lawful transfer of such personal data to Celtic Mink Jewelry and (2) that you have brought to the attention of any such third party the Privacy Notice available on the Celtic Mink Jewelry’s website or otherwise provided a copy of it to the third party. You agree to indemnify Celtic Mink Jewelry concerning all liabilities, penalties, fines, awards, or costs arising from your non-compliance with these requirements.
Disclaimers
Celtic Mink Jewelry makes no warranty or representation that the Products will meet your requirements, that they will be of satisfactory quality, that they will be fit for a particular purpose, that they will not infringe the rights of third parties, that they will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Products.
No Waiver
If any party to these Terms and Conditions fails to exercise any right or remedy, this shall not be construed as a waiver of that right or remedy.
Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions are unless it is expressly stated otherwise.
Notices
All notices/communications shall be given to us by post to our Premises (see address above) or by email to info@celticminkjewelry.com. Such information will be deemed received three days after posting if sent by first class post, the day of sending if the email is received in full on a business day, and the next business day if the email is sent on a weekend or public holiday.
Law and Jurisdiction
These terms and conditions and the relationship between you and Celtic Mink Jewelry shall be governed and construed according to the Law of Ohio and Celtic Jewelry. You agree to submit to the exclusive jurisdiction of the Courts of Columbus, Ohio.